Sales Support Specialitist

Proinsure

0 to 1 Years

15000 - 20000 Monthly

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Posted: 26 Nov 25

Job Description

After-Sales Support Specialist (Remote – Australia)
Location: Remote (Australia-wide)Employment Type: Full-timeIndustry: Solar & Renewable Energy
About the Role
We’re seeking a proactive After-Sales Support Specialist to assist customers after their solar or battery system purchase. You will handle support enquiries, coordinate service requests, and ensure customers receive a smooth post-installation experience.
Key Responsibilities • Provide phone and email support for existing solar customers. • Troubleshoot basic system issues and escalate technical cases when needed. • Coordinate service visits, warranty claims, and installer communication. • Assist customers with monitoring apps, grid approvals, and documentation. • Maintain accurate CRM records and deliver high-quality customer care.
Skills & Experience • Experience in customer service or after-sales support (solar/energy ideal). • Strong communication and problem-solving skills. • Ability to explain technical information in simple terms. • Organised, detail-focused, and comfortable working remotely. • Reliable internet and home office setup.
Why Join Us • Competitive salary + performance bonuses. • Fully remote role with flexibility. • Training and development in solar products and systems. • Be part of a growing, customer-focused renewable energy team.
More information about this Sales Support Specialitist Job

Please go through the below FAQs to get all answers related to the given Sales Support Specialitist job

What are the job requirements to apply for this Sales Support Specialitist job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Sales Support Specialitist

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Sales Support Specialitist is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Sales Support Specialitist position?
- Ans: There are immediate 1 job openings for Sales Support Specialitist in our Organisation.