Sales Team Lead Jobs Opening in Ileads Auxiliary Services Pvt Ltd at Dwarka, Sector 21, Gurgaon, Gurgaon-Others, Gurgaon, Delhi
Sales Team Lead
1 Years 
25000 - 40000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course 
Job Description
The Sales Team Leader will be responsible for managing a team of sales executives in a BPO environment, ensuring target achievement, process adherence, and high-quality customer interactions. The role involves driving team performance, maintaining compliance, and coordinating with internal stakeholders to meet business objectives.
Key ResponsibilitiesSales & Performance Management
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Manage and drive team sales targets on daily, weekly, and monthly basis
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Monitor individual and team KPIs including conversion, revenue, and productivity
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Handle live calls, support agents in deal closures, and manage escalations
Team Handling & Floor Management
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Supervise day-to-day floor operations and agent adherence
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Conduct daily huddles, briefings, and performance reviews
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Coach and mentor team members to improve performance and reduce attrition
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Manage shrinkage, attendance, and roster compliance
Quality & Compliance
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Ensure strict adherence to scripts, sales processes, and compliance guidelines
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Coordinate with QA for call audits, feedback, and corrective actions
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Enforce hygiene standards and Zero Tolerance Policy (ZTP)
Reporting & MIS
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Prepare and share daily, weekly, and monthly MIS reports
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Analyze performance data and share actionable insights with management
Stakeholder Coordination
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Work closely with Operations, QA, HR, and Training teams
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Support hiring, onboarding, nesting, and team stabilization activities
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Strong knowledge of BPO sales processes
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Excellent team handling and leadership skills
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Effective communication and problem-solving abilities
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Data-driven mindset with good analytical skills
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High ownership, accountability, and result orientation
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Graduate in any discipline (preferred)
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Minimum 1–5years of experience as a Sales TL / Senior Executive in a BPO
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Experience in tele-sales or outbound sales process preferred
More information about this Sales Team Lead Job
Please go through the below FAQs to get all answers related to the given Sales Team Lead job
- What are the job requirements to apply for this Sales Team Lead job position?
- Ans: A candidate must have a minimum of 1 year experience as an Sales Team Lead
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Sales Team Lead is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Sales Team Lead position?
- Ans: There are immediate 1 job openings for Sales Team Lead in our Organisation.
Job Particulars
About Company
- Location: Ground Floor, Plot 31A, Sector 18, Udyog Vihar, Gurugram, Haryana, 122002.
- Services: Offers 24/7 BPO/KPO services including inbound customer support, customer verification, and pre-sales.
- Operations: Primarily focused on the domestic market, handling large volumes of inbound calls for clients.
- Company Type: Private Limited company established in 2010.
- Employment: Actively recruits for positions such as Insurance Sales Executives, offering salaries ranging from ₹20,000 to ₹24,000 per month based on experience.
- Work Environment: The company emphasizes a safe working environment, with established policies against sexual harasement.
