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Sales Team Leader Jobs in Gurgaon,Mumbai,Delhi - Votiko

Sales Team Leader

Votiko
experience-icon 0 Years
salary-icon 15000 - 35000 Monthly
location-icon Delhi(Ashok Vihar, Chandni Chowk , Old Railway Road , Pandav Nagar ), Gurgaon(Gurgaon-Others), Mumbai
Expired

Posted: 06 Apr 22

Job Description

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams. 
Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. 

Responsibilities:-
- Conduct regular review of all call center agents performance and organize training sessions for under performers
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center
- Keep up with trends and happenings in the industry and ensuring adherence to industry standards
- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
- Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Requirements:-
- Excellent communication and leadership skills
- Organizational and time
-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus.
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics

Job Particulars

Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Category Diploma

About Company

Votiko
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