SBI jobs for Deputy Manager/Relationship Manager/Product Manager in . Last Date to apply: 02 Sep 2021
Job Description
ADVERTISEMENT NO: CRPD/SCO/2021-22/14
State Bank of India invites Online application from Indian citizen for appointment to the post Circle Defence Banking Advisor on contract basis Deputy Manager/Relationship Manager/Product Manager
A. Deputy Manager (Agri Spl)
Grade Scale: MMGS-II
Vacancy: 10 Posts ( UR/05, EWS/01, OBC/02)(LD (OL)/01)
Place of Posting (Suggested): Corporate Centre or any other place as decided by the Bank
Pay Scale: Basic: 48170-1740/1-49910-1990/10-69810
Qualifications: MBA/ PGDM in Rural Management or MBA/PGDM in Agri Business / Post Graduate diploma in Rural Management/ Postgraduate in Agriculture as a full-time course from recognised Institute/ University
Experience: Minimum 3 Years of Post Qualification experience in Agri Business of Public Sector Banks/ Private Sector Banks/ NBFC, in the capacity of Executive/Supervisory role, as on 01.07.2021. Proficiency in MS Office will be an added advantage.
Specific Skills Required: Knowledge of MS Office (Excel/PPT)
Job Profile in Brief:
• End to end Digitization of Agri loan handling.
• Policy level changes in Agri Products as per market demand.
• Onboarding of NBFCs for Co-Lending/ On-Lending/Pool Purchase.
• Onboarding of Agritechs/ Fintechs.
• New Product development.
• Financing to Farm Produce Companies/ SHGs/ Dairy/ Fisheries/Horticulture
KRAs in Brief:
• Growth in tie-up loan outstanding.
• No. of New FPC/ FPC Loans/ SHG Loans sanctioned.
• Outstanding in ABAL.
• Outstanding in Agri Loans.
• No. of NBFCs onboarded under Co-Lending/On-Lending Pool purchase.
• Digital initiative taken.
• Outstanding in Agri Infrastructure Fund (AIF)/ Animal Husbandry Infrastructure Fund (AHIDF) / PM FME Scheme.
• Outstanding in investment credit products.
• No. of Agri Tech/ Fin Techs onboarded.
B. Relationship Manager (OMP)
Vacancy: 7 Posts ( UR/05, OBC/01)(LD (OL)/01)
Grade Scale: MMGS-III
Place of Posting (Suggested): Mumbai or any other place as per discretion of the Bank
Pay Scale: Basic: 63840-1990/5-73790-2220/2-78230
Qualifications: B.E./ B. Tech along with MBA/PGDM or equivalent degree (as full-time course) with specialisation in Marketing The institute should be recognised/ approved by Govt. bodies/ AICTE
Experience: Minimum 5 years of total experience as on 01.07.2021.
• Out of 5 Years, 4 years of experience after completion of MBA degree should be in Supervisory/ Executive role in the field of Marketing, Customer Acquisition & Relationship Building, Business Development in the organization of repute in the BFSI, Automobile, FMCG Sector or any consumer facing company.
• While counting for post-qualification experience of 4 Years, period spent in training or teaching experience will not be considered. Experience in e-Commerce related areas will be preferred
Specific Skills Required:
• Problem solving attitude.
• Excellent communication skills
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills.
• Proven experience / track record as a Client Relationship Manager.
• Knowledge of customer relationship management (CRM) practices
Job Profile in Brief:
• To accomplish tie ups with Merchant/ online sellers.
• Customer acquisition and campaign strategy.
• Providing Marketing Support by suggesting new creative/ products based on Market & Industry requirements.
• Negotiation/ interactions with vendors/ technology solution providers to enable to have win- win situations.
• Ensuring prompt customer service and complaint management.
• Arranging marketing campaigns including social media and digital marketing.
• Ensure smooth and seamless customer experience/ journey for the online marketplace.
• Coordinate with relevant IT teams to ensure delivery on Customer experience.
• Monitor and track key Customer experience matrix periodically.
• Analysis and Review of Seller data and outcome achieved.
• Suggest measures to be adopted to delight customer based on feedback/ analysis.
• To devise and construct campaigns based on analytics.
• Support in product customization as per best Industry practices.
• Formulation & execution of business strategy/ marketing plan in coordination with Business Analyst & Customer support teams
KRAs in Brief:
• In-charge of B2B & B2C partnership in allocated category for online marketplace.
• Sign-up B2B & B2C marketplace partners (including sourcing, negotiations and contracting)
• Develop and implement negotiations strategy and relationship arrangements with B2B & B2C partners.
• Responsible for achieving growth targets for on-boarding of new merchants/ customers.
• Drive initiatives to improve merchant acquisitions, customer engagement and digital sales.
• Responsible for achieving customer acquisition and GMV (Gross Merchandise volume) growth targets from B2B partnerships.
• Obtain monitor and track key metrics in online usage (page views, click-through and conversions) and present reports.
• Responsible for increase in number of digitally active customers.
• Increase in number of customers using the online Marketplace.
• Responsible for required support (Content etc) for marketing initiatives.
• Responsible to implement online and social media campaigns.
• Ensuring prompt customer service and complaint management.
• Any other work as entrusted by the Controller/ Supervisor
C. Product Manager (OMP)
Vacancy: 3 posts ( UR/01, SC/01)(LD (OL)/01)
Grade Scale: MMGS-III
Place of Posting (Suggested): Mumbai or any other place as per discretion of the Bank
Pay Scale: Basic: 63840-1990/5-73790-2220/2-78230
Qualifications: B.Tech/ B.E. in Computer Science/ IT/ Electronics & Communication along with MBA/ PGDM or equivalent degree (as full-time course). The institute should be recognised/ approved by Govt. bodies/ AICTE Certification will add value: Certified Scrum Product owner (CSPO)/ Product Manager/Product Owner
Experience: Minimum 5 years of total experience as on 01.07.2021.
• Out of 5 Years, 4 years of experience after completion of MBA degree should be in role Product Manager and having experience with eCommerce/ Banking industry/ Fintech Company/ Information Technology or consumer facing company.
• While counting for post-qualification experience of 4 Years, period spent in training or teaching experience will not be considered. Experience in e-Commerce related areas will be preferred
Specific Skills Required:
• Understanding of both business and technology.
• Problem solving analytical Skills, presentation Skills.
• Ability to communicate & disseminate vision to others.
• Strategic thinking.
• Excellent Verbal and Written communication Skills.
Job Profile in Brief:
• Understanding requirements, helping to define a product vision and strategy, and working with Business, Technology & engineering Team to execute it.
• Ownership of products which involves defining the scope and developing requirements for new products as well as improvisations and progressive release for existing products.
• Conceptualize and build innovative products in consumer internet (preferably e-Commerce) related space which will include integration with financial products / other products available on the platform by end to end product management.
• Should be able to define metrics for business success and prepare presentations to showcase the performance to the leadership team.
• Should be able to work in cross-functional environments including business development team, marketing, higher management, customer support and engineering and UI/UX design teams.
• Understanding the Digital Marketing & should be able to communicate with digital marketing and campaign management team for execution/ impact analysis of campaigns.
• Successful track record of collaboration with product development team & across Vendors. Candidates will be engaging closely with engineering teams to discuss on the best possible implementation method and delivery timelines.
• Candidate is expected to manage the entire product development lifecycle with agile mindset. Should be able to define sprints, participate in scrums and manage backlog.
• Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
• Strong business management, analysis skills. Should be good with strategy and communication skills.
• Can-do attitude and self-sufficient work style, good in taking initiatives and ability to manage multiple tasks.
KRAs in Brief:
• Identify, prioritize and redesign core product/ processes for relevant BU.
• Responsible for revised process approval in coordination with BUs.
• Monitoring, tracking and organizing of all required SOPs, manual, e-circular, e-lessons for proposed new product.
• Responsible for collating the ‘on-ground’ feedback from the stakeholders.
• Responsible for achieving cost savings targets from the digital transformation.
• Achievement of targets for redeployment and staff from service to sales.
• Responsible for design, development and execution of new products in assigned categories in coordination with vendor/ technical teams.
• Responsible for achieving manpower re-deployment targets from the digital transformation.
• Achievement of desired sales targets from launch of re-imagined customer journeys and products from Business units.
• Accurately complete item set up requirements and all related documents; communicate to procurement, quality department, marketing and sales.
• Work to ensure that product specifications are precise and up-to-date and then communicate to concerned departments.
• Coordinate with Marketing & Communications teams on new products launch programs on assigned categories.
• Understand competitive marketplace for assigned categories and document competitive cross references.
• Responsible for achieving P&L targets from the digital transformation.
• Responsible for streamlining the process on regular interval to face the competitive market.
• Work Collaboratively with Marketing and Engineering team management to adjust priorities and clarify features.
• Any other work as entrusted by the Controller/ Supervisor
Age: 25 - 35 Years
Selection Process: Shortlisting and Interview
NOTE:
1. The number of vacancies including reserved vacancies mentioned above are provisional and may vary according to the actual requirement of the Bank.
2. Maximum age indicated is for the Unreserved and EWS category. Relaxation in upper age limit will be available to SC/OBC (Non Creamy Layer candidate)/PWD as per Govt. of India guidelines.
3. Caste certificate issued by Competent Authority on format prescribed by Govt. of India will have to be submitted by the SC/OBC (Non-Creamy layer) & PWD candidates.
4. A declaration will have to be submitted in the prescribed format by candidates seeking reservation under OBC category stating that he / she does not belong to the “Creamy layer” as on the date of registration. OBC certificate containing the “Non-Creamy layer” clause, issued during the period from 01.04.2021 to the date of interview should be submitted by such candidate, if called for interview.
5. Candidate belonging to OBC category but coming in the “Creamy layer” are not entitled to OBC reservation and age relaxation. They should indicate their category as “General”.
6. Reservation to Economically Weaker Section (EWS) in recruitment is governed by Office Memorandum no. 36039/1/2019-Estt (Res) dated 31.01.2019 of Department of Personnel & Training, Ministry of Personnel, Public Grievance & Pensions, Government of India. Disclaimer: “EWS vacancies are tentative and subject to further directives of Government of India and outcome of any litigation. The appointment is provisional and is subject to the Income & Asset certificate being verified through the proper channel.”
7. Benefit of reservation under EWS category can be availed upon production of an “Income & Asset Certificate” issued by a Competent Authority on the format prescribed by Government of India for relevant financial year as per the extant DoPT guidelines.
8. The EWS candidates should note that in case they are not in possession of “Income & Assets Certificate” for the relevant financial year as per the DoPT guidelines on or before the closure of online application date, such candidates should apply under “UR”- Unreserved Category only.
9. Reservation for Person with Disability (PWD) is horizontal within the overall vacancies for the post.
10. PWD candidate should produce a certificate issued by a competent authority as per the Govt of India guidelines.
11. In cases where experience in a specific field is required, the relevant experience certificate from employer must contain specifically that the candidate has experience in that specific field as required.
12. Candidate belonging to reserved category for whom no reservation has been mentioned, are free to apply for vacancies announced for unreserved category, provided they fulfil all the eligibility criteria applicable to unreserved category.
13. In case where the certificate of Degree / Post Graduation / Professional Qualification / Diploma does not specify the field of specialization, the candidate will have to produce a certificate from the concerned university / institute / college specifically mentioning the specialization.
Application Fee:
i. Application fees and Intimation Charges (Non-refundable) is 750/- ( Seven hundred fifty only) for General/ OBC/ EWS candidates and NIL for SC/ ST/ PWD candidates.
ii. Fee payment will have to be made online through payment gateway available on the Bank’s Career website.
iii. After ensuring correctness of the particulars in the application form, candidates are required to pay the fees through payment gateway integrated with the application. No change/ edit in the application will be allowed thereafter.
iv. The payment can be made by using Debit Card/ Credit Card/ Internet Banking etc. by providing information as asked on the screen. Transaction charges for online payment, if any, will be borne by the candidates.
v. On successful completion of the transaction, “e-Receipt” and “application form”, bearing the date of submission by the candidate, will be generated which should be printed and retained by the candidate.
vi. If the online payment of fee is not successfully completed in first instance, please make fresh attempts to make online payment.
vii. There is also a provision to reprint the e-Receipt and Application form containing fee details, at later stage.
viii. Application Fee once paid will NOT be refunded on any account NOR can it be adjusted for any other examination or selection in future
Job Particulars
Role hr admin
Who can apply Experienced (3 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1289519
Job Category Govt Jobs , MBA , Bank , 1 to 3 Yr Exp , Recruitment
Locality Address
State Anywhere in India
Country India
About Company
State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank by Indians through generations.
SBI, the largest Indian Bank with 1/4th market share, serves over 44 crore customers through its vast network of over 22,000 branches, 58,500 ATMs, 66,000 BC outlets, with an undeterred focus on innovation, and customer centricity, which stems from the core values of the Bank - Service, Transparency, Ethics, Politeness and Sustainability.
The Bank has successfully diversified businesses through its 11 subsidiaries i.e SBI General Insurance, SBI Life Insurance, SBI Mutual Fund, SBI Card, etc. It has spread its presence globally and operates across time zones through 233 offices in 32 foreign countries.
SBI, the largest Indian Bank with 1/4th market share, serves over 44 crore customers through its vast network of over 22,000 branches, 58,500 ATMs, 66,000 BC outlets, with an undeterred focus on innovation, and customer centricity, which stems from the core values of the Bank - Service, Transparency, Ethics, Politeness and Sustainability.
The Bank has successfully diversified businesses through its 11 subsidiaries i.e SBI General Insurance, SBI Life Insurance, SBI Mutual Fund, SBI Card, etc. It has spread its presence globally and operates across time zones through 233 offices in 32 foreign countries.
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