Security Analyst Jobs in Ahmedabad - Cloud24x7 Private Limited
Job Description
Responsibilities and Duties:
- Manage a fleet of firewalls such as FortiGate, PaloAlto, SonicWALL, Sophos, Cyberoam, and WatchGuard, including security operations, maintenance, and configuration
- Provide continuous Security Threat Analysis for Antivirus, Malware and Ransomware attacks across multiple platforms
- Research security threats in our customer environments
- Update rules and use cases to ensure the proactive protection of our customer’s IT environments
- Provide Incident Response for IT Security-Related incidents
- Ensure quality service delivery and professional service management is provided to our customer
- Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures
- Respond to inbound phone and email requests for technical assistance from customers
- Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
- Perform all tasks required per shift including reporting, monitoring, and turnover
- Liaise with customers and external vendors as required
- Provide 24×7 Operational support; rotational shift
Required Experience, Skills and Qualifications:
- Engineering Graduate
- Excellent communication skills (both written and verbal)
- Strong fundamentals of computer networking
- Working in the monthly rotational shift (Early Morning, Afternoon, Night)
- Job Types: Full-time, Fresher, Walk-In
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id663439
Job Category Others
Locality Address
State Gujarat
Country India
About Company
Cloud24x7, a Cybersecurity company founded in 2016 to provide an intelligent approach to fight against today’s evolving cyber threats, enabling organizations to prevent, detect, remediate and respond to cyber-attacks. Cloud24x7’s SecurityFIRST, Threat Intelligence Platform offers unparalleled visibility into the global threat landscape, advanced analytics, and insights, delivers actionable, intelligence-driven security solutions to the clients. Head Quartered in Fort Lauderdale, FL, Sales Office in Michigan and Global SOC in India.
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