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Semi-Voice Process Executive Jobs Opening in Kaits Global PVT LTD at Begumpet, Hyderabad

Semi-Voice Process Executive

Kaits Global PVT LTD
experience-icon 0 Years
salary-icon 15000 - 40000 Monthly
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Posted: 06 Jun 24

Job Description

We are looking for dynamic individuals to join our semi-voice process team. As a Semi-Voice Process Executive at Kaits Global PVT LTD, you will be responsible for handling both voice and non-voice tasks to support our clients' needs. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

- Respond to customer inquiries and resolve issues via email, chat, or other non-voice channels.

- Assist customers with product inquiries, troubleshooting, and order processing.

- Handle inbound and outbound calls as needed, providing assistance and support to customers.

- Update customer records and information accurately in the system.

- Follow up with customers to ensure resolution of issues and satisfaction with the service provided.

- Collaborate with team members and other departments to escalate and resolve complex issues.

- Adhere to company policies and procedures while delivering high-quality service to customers.

- Meet or exceed productivity and quality standards set by the company.

Qualifications:

- Excellent verbal and written communication skills.

- Ability to multitask and prioritize tasks effectively in a fast-paced environment.

- Strong problem-solving skills and attention to detail.

- Customer-centric mindset with a focus on delivering exceptional service.

- Previous experience in customer service, call center, or related field is preferred but not required.

- Proficiency in using computers and familiarity with customer relationship management (CRM) software is a plus.

- Ability to work independently as well as part of a team.

- Flexibility to work in shifts, including evenings, weekends, and holidays if required.



More information about this Semi-Voice Process Executive Job

Please go through the below FAQs to get all answers related to the given Semi-Voice Process Executive job

  1. What are the job requirements to apply for this Semi-Voice Process Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Semi-Voice Process Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, MA, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Semi-Voice Process Executive is a Full Time in Hyderabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Semi-Voice Process Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Semi-Voice Process Executive position?
    • Ans: There are immediate 1 job openings for Semi-Voice Process Executive in our Organisation.

Job Particulars

Education B.Com, BA, MA, BBA/BBM, BCA
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2457972
Job Category BPO , BSc/BCA/BBM
Locality Address Begumpet
State Telangana
Country India

About Company

Kaits Global PVT LTD
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