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Senior Agent Jobs in Noida - IQor India Services

Senior Agent
IQor India Services
Senior Agent Jobs in Noida - IQor India Services
Last Date 22 May 2020
This Job is Expired

IQor India Services - Job Details

Date of posting: 23 Mar 20
Senior Agent

Location: Noida, UP, IN
 
Responsibilities :

  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with energy and enthusiasm to customers.
  • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Meet department productivity and quality standards.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about clients our products and services.
  • Requirements
  • At least 2 years of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
  • Must have the ability to work independently and a in team environment.
  • Experience in a production environment.
  • Problem solving skills.
  • Ability to maintain accuracy and production standards.
  • Physical attendance is key to success and necessary to meet objectives.
  • You have the flexibility to work any shift, including nights and especially weekends.
 
Education Requirement : High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers

About IQor India Services

iQor is one of the largest and most respected providers of business process outsourcing and product support services across globe. Our team of 45,000 employees, spanning the globe from locations in 17 countries, continues to grow and with that so does our need for exceptionally talented personnel.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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IQor India Services recruiting Senior Agent candidates nearby Noida.IQor India Services vacancies for Senior Agent is recruited through Written-test, Face to Face Interview etc.
IQor India Services Company recruits a lot of candidates every year based on the skills . The candidates with Diploma are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Noida can apply for Senior Agent position in IQor India Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IQor India Services recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of IQor India Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IQor India Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IQor India Services and near your city and get a secured career.