Senior Associate Jobs in Pune - Techmahindra Hinjewadi
Job Description
Looking for candidates who has experience in
- ITIL V3 Service Desk Analyst
- Proactive monitoring & Perform documented Escalation process.
- Troubleshooting on Application Support (Off Shelf or Customized)
- Troubleshooting on Printers & MFD’s
- Troubleshooting on VPN software and Collaboration tools
- Troubleshooting on Password Reset tools and Remote Control tools
- Troubleshooting of MS Windows & Office, Desktops, Laptops, iPAD Peripherals and Networking
Job Particulars
Role others
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id350685
Job Category BSc/BCA/BBM , Others
Locality Address Hinjewadi
State Maharashtra
Country India
About Company
Working within one of the organization’s campaigns the successful candidate will be responsible for providing comprehensive Voice and Email support to its Customers. This will range from offering end user support to co-ordination with vendor, client problem management team & other teams whilst delivering a high level of customer service and quality of service.
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