Senior Customer Care Executive Job in Conneqt business solutions ltd at Bommanahalli, Bangalore

Role: Senior Customer Care Executive

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometimes respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Any Language

Able to communicate confidently and politely, with good speaking skills.

Awareness of Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift