Senior Customer Care Executive Jobs Opening in Black And White Business Solutions at A S Rao Nagar, Adikmet, Ameerpet, Hyderabad

Greetings From Black and White Business Solutions Bangalore's Leading BPO Recruitment Firm.

Urgent Hiring for Senior Customer Care Executive

Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database.

Follow-up with customers & managing database of leads allocation

Improvement and quality assurance programs

Help in customer resolving their banking related queries.

Handling the customers calls on telecom related queries.

Troubleshoot Technical Queries for various clients through voice, chat and email.

Customer service .

Salary :

Experience - up to 22-30k

Shift :US/UK Should be flexible with rotational Shift

Qualification:

 12th, Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Required Experience:

1 Year experience in International Call center

Rounds of interview

HR round

Versant

Operation Round

1. What are the job requirements to apply for this Senior Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of 1 year experience as an Senior Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc, BFA, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 30000 Monthly. The Salary will depend on the interview. This Senior Customer Care Executive is a Full Time in Hyderabad.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Senior Customer Care Executive is a work from home job?
   • Ans: Yes,its a Work from Home Job.
   
   
6. How many job vacancies are opening for the Senior Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Senior Customer Care Executive in our Organisation.