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Senior Customer Relation Executive Jobs in Noida - Khoj.city

Senior Customer Relation Executive
Khoj.city
Noida(Greater Noida )
Any Graduate
15000 - 17000 Monthly
Khoj.city
Last Date 24 May 2021
This Job is Expired

Khoj.city - Job Details

Date of posting: 25 Mar 21

Position- Senior Customer Relation Executive

Job Highlights- Interact with customers via phone, email, online chat, in person, social media

·         Resolve customer problems and complaints

·         Answer any questions a customer has

·         Take payments

·         Setup and resolve problems with customer accounts

·         Provide price information

·         Handle inquiries about deliveries

·         Verify customers

·         Keep records of customer interactions and transactions

·         Engage with customers

·         Direct unresolved issues to a different department if needed

·         Communicate and coordinate effectively with internal departments

·         Provide customers with information on any open orders and invoices

·         Maintain customer database

·         Follow company process accurately and efficiently 

Skills Required

·         High level of professionalism (you are one of the faces of the company!)

·         Positive attitude (can be tough to maintain for some people in the face of an irate customer;-0)

·         Calm under pressure

·         Ability to handle stress

·         Friendliness

·         Excellent verbal and communication skills

·         Organized

·         Efficient

·         Good problem solving skills

·         Good computer skills

·         Multi tasking

·         Ability to learn other software systems relatively easily

·         Analytical skills

·         Good writing skills (email etiquette)

·         Team player

·         Empathy

·         Ability to explain the technical or complex simply to customers

·         Confidentiality

·         Data entry proficiency

Qualifications

Graduation / Post graduation

1 to 1.5 years experienced with excellent communication is desirable.  

What we offer

·         Growth opportunities

·         Work life Balance

·         An amazing work culture

·         Flexible timings

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Khoj.city

Khoj.city

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Khoj.city recruiting Senior Customer Relation Executive candidates nearby Noida(Greater Noida ).Khoj.city vacancies for Senior Customer Relation Executive is recruited through Written-test, Face to Face Interview etc.
Khoj.city Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida(Greater Noida ) can apply for Senior Customer Relation Executive position in Khoj.city. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Khoj.city recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Khoj.city and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Khoj.city and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Khoj.city and near your city and get a secured career.