Senior Customer Support Executive Jobs in Bangalore - Solutions Infini Technologies
Job Description
Brief Job Description:
- Interact with customers by phone, e-mail or online chat
concerning various care issues.
- Carefully identify problems that might arise from operations
with the use of ethical procedures and professional judgment.
- Provide hands on support of customer care initiatives such as
automated provisioning.
- Online billing
- Assisting in order tracking and detailed account management.
- Capturing and applying customer feedback.
Skills Required:
- Should be a good learner.
- Good communication in email writing skills.
- Should be okay to work in night shift/Rotational shift
- Ability to work in a team
- Have good sense of judgment
- Good interpersonal skills
- Good knowledge of customer relations
- Candidate with minimum 2 yrs of experience can apply.
Job Particulars
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id329868
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
A global leader in Cloud Communications widely accredited as Asia’s fastest growing cloud communications company.Solutions Infini assists businesses with their communication framework with top notch services like Enterprise Messaging, Banking Solutions, Short/Long Codes and Voice based solutions.
With a Vision-Simplifying Mobile Communication, we assist in businesses in their SMS and Voice dialogue by developing strong alliances with multiple leading operators worldwide and regional partners.
With a Vision-Simplifying Mobile Communication, we assist in businesses in their SMS and Voice dialogue by developing strong alliances with multiple leading operators worldwide and regional partners.
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