Senior Customer Support Job in Rivera ManpowerServices at Bangalore

Senior Customer Support

Rivera ManpowerServices

0 Years

22000 - 30000 Monthly

Expired

Posted: 05 Dec 19

Job Description

Representative Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion

Employment TypeFull Time

Job Id777649

Job Category Tech Support

Locality Address

State Karnataka

Country India

About Company

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards

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