Senior Customer Support Jobs in Bangalore - Rivera ManpowerServices
Job Description
Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id777649
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Rivera Manpower Services has
been in the business of recruitment and consulting since the year 2011.
Adjudged the best consultancy for volume hiring consistently for the past Five
years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best
recruitment services on par with industry standards
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