Senior Manager - Collections Jobs in Hyderabad - Genpact

Senior Manager - Collections
BBA/BBM, Any Graduate, MBA/PGDM
1 to 3+ yrs
Last Date 02 Aug 2020
This Job is Expired

Genpact - Job Details

Date of posting: 03 Jun 20
Senior Manager - Collections

Hyderabad, India


  • Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning,
  • Utilization and Scheduling, productivity per person, Monitoring, Time management, SU, SOW, BCP, Reports, Dashboards, other deliverables as required
  • Implementing short/long term plans for achievement of process objectives.
  • Driving Continuous Improvement Initiatives
  • Develop and implement measurement systems and provide insightful analytics around the metrics.
  • Deep technical expertise and data orientation in Controllership, Management Information System and Service Delivery
  • Communicate with the customer on a regular basis to discuss operational issues and CTQ delivery, Raise issues proactively & build relationship, Understand customer issues proactively, fix to get the Set goals for the team and communicate goals on a regular basis
  • Coach & mentor people – Motivating team with excellent people touch
  • Productivity and Process Transformation commitment and upstream improvement opportunities using Lean Six Sigma.

Qualifications we seek in you
Minimum qualifications

  • Graduate (with any discipline)

Preferred Qualifications

  • MBA Preferred
  • Relevant experience in Inbound customer service
  • Banking background in cards and retail banking will be an added advantage
  • Excellent interpersonal & Management skill
  • Ability to work & communicate with people across organizational unit
  • Excellent analytical skills with ability to problem solving

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : MBA,BSc/BCA/BBM,1 to 3 Yr Exp,Recruitment
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3+ yrs)

About Genpact

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Genpact recruiting Senior Manager - Collections Experienced(1 to 3+ yrs) candidates candidates nearby Hyderabad.Genpact vacancies for Senior Manager - Collections is recruited through Written-test, Face to Face Interview etc.
Genpact Company recruits a lot of Experienced(1 to 3+ yrs) candidates candidates every year based on the skills . The candidates with BBA/BBM, Any Graduate, MBA/PGDM are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Hyderabad can apply for Senior Manager - Collections position in Genpact. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Genpact recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of Genpact and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Genpact and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Genpact and near your city and get a secured career.