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Senior Process Executive Jobs Opening in Sagility at HSR, Bangalore

Senior Process Executive

Sagility
experience-icon 1.5 Years
salary-icon 25000 - 29000 Monthly
qualification-icon B.Com, BBA/BBM, BCA, BE/B.Tech, BSc, Other Graduate
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Posted: 03 Jan 23

Job Description

Key responsibilities:

1. Determine if the request was received in writing using the Aetna Provider Complaint and Appeal form
2. Launch the appeal in the Complaint and Appeal Tracking System (CATS)
3. Ensure all available documentation is included in the file which may include inbound calls, all records related to the issues being appealed, and all letters relating to the issues being appealed that are in Electronic Correspondence Handling System ('ECHS')
4. Determine if the case can be resolved or must be forwarded to a subject matter expert ('SME')
5. Document any supporting documentation to the investigation in CATS which may include inbound calls, all records related to the issues being appealed, and all letters relating to the issues being appealed that are in ECHS and
6. Route the appeal to the appropriate SME via CATS
7. Perform final resolution once the clinical decision is returned to the analyst from the clinical teams (resolution letter, send claim to rework if required)
8. Determine if the request was received in writing using the Aetna Provider Complaint and Appeal form
9. Determine the appellate (who has submitted the appeal)
10. Confirm through available systems (e.g., CATS, ECHS, Aetna Strategic Desktop ('ASD'), etc.) if the request is a new appeal, a duplicate appeal, an exhausting appeal, or if the issue is too late to appeal
11. Launch the case in CATS

Requirements:

1. Minimum 1+ years of claims adjudication experience (both medical & hospital claims), rework experience is preferred
2. Those with past claims adjudication experience and currently working with non-claims business areas (for example overpayment, correspondence, CG&A, MCM, etc.) are also eligible to apply
3. Preferred working knowledge of provider/provider correspondence or engagement platforms
4. Good written communication skills to respond to providers conveying a positive and professional image (of our client) are essential
5. Ideal candidates should possess the probing skills necessary to request additional information that may be required to resolve provider issues
6. Able to self-direct and monitor their case management (sending letters, follow-ups, and resolving the case with appropriate actions/notes)
7. Ability to meet and exceed quality, production, and TAT goals as per set expectations
More information about this Senior Process Executive Job

Please go through the below FAQs to get all answers related to the given Senior Process Executive job

  1. What are the job requirements to apply for this Senior Process Executive job position?
    • Ans: A candidate must have a minimum of 1.5 year experience as an Senior Process Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA, BE/B.Tech, BSc, Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 25000 and 29000 Monthly. The Salary will depend on the interview. This Senior Process Executive is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Senior Process Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Senior Process Executive position?
    • Ans: There are immediate 1 job openings for Senior Process Executive in our Organisation.

Job Particulars

Education B.Com, BBA/BBM, BCA, BE/B.Tech, BSc, Other Graduate
Who can apply Experienced (1.5 Years)
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1672498
Job Category BPO
Locality Address HSR
Country India

About Company

Sagility Healthcare, We are a global leader in business process management and optimizing the member/patient experience Sagility™, which combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute.
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