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Senior Technical Support Engineer Jobs Opening in ServiceNow Software Development India Pvt .Ltd at Hyderabad

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Senior Technical Support Engineer

ServiceNow Software Development India Pvt .Ltd
salary-icon 1000000 - 1500000 Yearly
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Posted: 09 Jul 25

Job Description

Duties:

Technical Support Engineer - Integrations 

 

Qualification & Experience

•    Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience)

•    2+ years providing customer-facing technical support (Web based products or e-commerce preferred)

•   Candidates with lesser experience will be considered for appropriate roles.

 

In order to be successful in this role, we need someone who has:

•   Must  have experience installing, implementing, or maintaining one (or more) of the following:

  • LDAP/Active  Directory

  • SSO  (e.g. SAML, SiteMinder)

  • Email  Infrastructure

  • Web  Services (consuming or providing) (SOAP, REST)

  • Data  Extraction Technologies (e.g. JDBC, ODBC)

  • Network infrastructure

•   Any  bi-directional, automated integration between two systems

•   Working  knowledge of the components in a web applications stack

•   Experience  writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)

•   Experience  in one (or more) scripting languages: 
JavaScript, Python, Perl, Unix Shell, Windows Shell

•   Experience  with relational databases (e.g. MySQL, Oracle)

•   Experience  administering: Linux/Unix OR Microsoft Server

•   Excellent verbal and written communication skills

•   Works well in a team environment

•   Strong personal commitment to quality and customer service

•   Ability to understand and communicate complex technical systems

•   Proven ability to maintain a professional demeanour when handling complex customer & internal issues

•    An understanding of ITSM, ITIL, or CMDB

Skills:

Preferred Skills

•   Previous experience working with the ServiceNow platform (in particular Authentication/Email/Web Service/Import/Export configurations)

•   Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta

•   Familiarity with Eclipse IDE

•   Experience troubleshooting and optimising web application performance

•   Previous experience in software development or software consulting.

•   Experience providing SaaS support is desirable.

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2710953
Job Category IT/Software
Locality Address
State Telangana
Country India

About Company

ServiceNow Software Development India Pvt .Ltd
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