Senior Telecalling Officer Job in HDB FINANCIAL SERVICES at Royapettah, Chennai

Position: Senior Telecalling Officer
Department: Collections / Telecalling
Employment Type: Full-Time
Experience: Freshers & Experienced Candidates
Qualification:  Any Degree without any arrears candidates can apply

Key Responsibilities:

• Handle customer interactions through outbound/inbound calls.
• Communicate professionally with customers and provide appropriate assistance.
• Follow up with customers regarding pending payments and commitments.
• Achieve assigned daily, weekly, and monthly targets.
• Maintain accurate call and customer records in the system.
• Ensure quality and compliance standards are followed.
• Demonstrate good communication, negotiation, and customer-handling skills.
• Work effectively as part of a team and contribute toward business targets.

Candidate Profile:

• Good verbal communication skills in Tamil.
• Basic computer/system knowledge.
• Positive attitude and willingness to learn.
• Target-oriented and self-motivated.
• Ability to handle customer conversations confidently.
• Freshers are welcome; relevant experience will be an added advantage.

1. What are the job requirements to apply for this Senior Telecalling Officer job position?
   
   • Ans: A candidate must have a minimum of 0 to 2 year experience as an Senior Telecalling Officer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, Other Graduate
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Senior Telecalling Officer is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Senior Telecalling Officer position?
   
   • Ans: There are immediate 1 job openings for Senior Telecalling Officer in our Organisation.