Service Administrator Jobs in Bangalore - Siemens Technology and Services Private Limited
Job Description
Service Administrator
It is a secure managed file transfer solution that streamlines the exchange of data between systems, employees, customers, and trading partners.
We have customized GoAnywhere Managed File Transfer products to fit into our portfolio.
The ideal candidate for this role will have experience in GoAnywhere Managed File Transfer product along with at least 5 years experience in working with Web Servers and Database servers (Apache), Web Application Servers (e.g., Apache Tomcat, MySQL). 2 years experience with at least two of the following technologies Load Balancer, Web Application Firewall, Proxy Servers, Reverse Proxy, Content Delivery Network. Understanding of Interaction between Web Browser and Web Server (e.g. HTTP Headers), Domain Names Service, Server Certificates and Basic Network Knowledge (routing, firewall) Task and Responsibilities:
• Develop any/all necessary services for the infrastructure framework
• Work closely and in partnership with various operational support teams, development teams, project managers, vendors, and internal clients
• Ensures developed services comply with established CERT governance rules, maturity, and monitoring.
• Act as the last level of escalation on the technical services team for all system/middleware/data transfer issues and assist in incident resolution and problem management
• Collaborate with the development teams on the platform and provide recommendations and guidance on solutions
• Provide technical leadership and guidance on the use of data transfer services in the large-scale development of microservices
• Works within the team to develop and maintain service policies, procedures, and standards
• Manage, maintain, and monitor our Go Anywhere MFT Servers, Web Application Servers, Reverse Proxies, Web Application Firewall and Database Servers, Scheduled Tasks and Data Transfers (HTTPS, FTPS, SFTP, Open FT, Windows-based and Linux based)
• Check, control, modify and apply security settings (following the principle of least privileges, document deviations) on the operating system, service, job, and application-level
• Share knowledge across the team regarding workarounds, resolutions, and solutions as well as new technologies
• Troubleshoot and analyze incidents for services, applications, or jobs running on our systems • Analyze and solve problems for services, applications or jobs running on our systems
• Find, work out, test, check out consequences of workarounds, resolutions, and solutions
• Check, clarify, implement, and test service requests for services, applications, or jobs running on our systems
• Check, clarify, manage, test, implement and monitor change requests related to our systems or services provided by us (e.g. web server software)
• Support implementation of change requests related to services, applications, or jobs running on our systems
• Monitor services, applications, and jobs running on our systems by using our Event Management Systems (Nagios, PRTG, Azure Monitor)
• Create and maintain documentation for all servers, services, applications, and jobs running on our systems
• Identify and assess the current mode of operation and design and document the infrastructure, and provide service improvement plans
Qualifications:
• Overall 6+ years’ experience in Cloud Technologies and recent 2 years particularly in Go Anywhere MFT Servers
• Bachelor's Degree in Computer Science or related field or equivalent experience. Competences and Behaviors:
• Highly self-motivated with the ability to identify areas of focus and tackle new challenges with or without direction
• Must be able to communicate effectively and build solid relationships with individuals at all levels, in multiple geographies and business functions
• Strong oral, written, and presentation abilities - able to convey risk to all levels of the business, from C-level executives to operations and development teams
• Strong business acumen with the ability to build business cases for technology initiatives and to effectively communicate the value proposition to non-technical stakeholders
• Demonstrated ability to work under pressure
• Ability to work within a dynamic and fast-paced international environment
• Ability to build rapport with other team members and relevant teams
• Very good communications and negotiations skills
• Technically innovative, able to express technical and non-technical concepts in clear verbal and written English
• Very good skills to document complex concepts in a comprehensive, yet readable manner
• Encourages people to be open and share their views
• Ability to use own initiative to solve technical problems, considering a range of options that meet the needs of all stakeholders
• Takes responsibility for projects and strategic initiatives
• Demonstrate clear and measurable results through the development of KPIs, goals, and milestones, delivery Focused
• Ambitious and competitive
• Drive innovation and best practice
• Strive for standardization and simplification in all aspects of work Soft Skills Requirements
• Leadership (+)
• Collaboration & Customer Orientation (++)
• Intercultural Sensitivity (+)
• Value Orientation (+)
• Ability to multi-task and handle multiple assignments simultaneously, while focusing on delivery quality
• Ability to use initiative when needed
• Quick learner and efficient, able to get into new technologies and architectures.
• Ability to work autonomously led by objectives
• Ability to work analytically
• Willingness to learn continuously
• Ability to apply acquired knowledge.
• Ability to communicate with various stakeholders (Service Provider, Application Management, Technical Management, Business Partners, Business)
Job Particulars
Role it software engineer
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1454204
Job Category IT/Software
Locality Address
State Karnataka
Country India
About Company
Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.
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