Service Advisor Jobs Opening in PPS Mahindra at Hebbal, Nagawara, Bangalore
Job Description
- Customer Interaction: Greet customers warmly and assess their vehicle issues by asking questions and conducting visual inspections or road tests.
- Service Recommendations: Provide informed recommendations for necessary repairs and maintenance based on customer concerns and vehicle performance data.
- Estimation Preparation: Prepare detailed service estimates that outline the scope of work, parts, labor costs, and timelines, ensuring transparency for the customer.
- Scheduling Appointments: Manage service appointments efficiently, coordinating with technicians to optimize workflow and minimize customer wait times.
- Documentation Management: Ensure accurate documentation of customer interactions, service history, and vehicle records in the dealership’s management system.
- Follow-Up Communication: Maintain proactive communication with customers regarding the status of their vehicle service, providing updates on repairs and any additional findings.
- Problem Resolution: Address customer complaints and concerns promptly and professionally, working to resolve issues to the customer’s satisfaction while adhering to company policies.
More information about this Service advisor Job
Please go through the below FAQs to get all answers related to the given Service advisor job
- What are the job requirements to apply for this Service advisor job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Service advisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service advisor position?
- Ans: There are immediate 1 job openings for Service advisor in our Organisation.
Job Particulars
About Company
PPS Mahindra, part of PPS Motors Pvt. Ltd is the authorized Mahindra dealer operating in multiple locations across Bengaluru. As an authorized and one of the oldest players of Mahindra & Mahindra group, PPS Mahindra recently expanded its business operations in Bengaluru with the name PPS Mahindra. It also established a state-of-the-art service center and 2 contemporary sales showrooms in Bengaluru.
PPS Mahindra is sure to meet the expectations of customers with reliable customer services, genuine before & after sales service and an array of special discount offers to its customers. With a long-term, robust association with Mahindra & Mahindra, PPS Mahindra has become a reckoned player in passenger and commercial vehicles segments across Bengaluru. Now, adopting the same strategy and commitment, PPS Mahindra is looking forward to serve its customers better like never before.
Its showrooms and service centers are located strategically to facilitate easy access to customers. The state-of-the-art service centers and showrooms of it stand as a testimony for the commitment and dedication.
PPS Mahindra is all set to provide a wide range of services by making all models of Mahindra cars available in the showroom. In addition, it offers world-class showrooms, dedicated staff, unparalleled service facilities and allied services such as insurance and finance facilities that make affordable the dream of owning a Mahindra vehicle. With utmost enthusiasm and passion, it is thriving hard to realize the motto of providing customers the highest level of service, satisfaction and savings while placing PPS Mahindra on the top of the segment.
Our core competencies include quick delivery of vehicles, 24/7 customer support for both pre and post sales, test drive facility, economical quotations and finest service support.
