SERVICE ADVISOR TRAINEE Job in EX ACADEMY & HR SOLUTIONS LLP at Kozhikode-Others, Kozhikode

SERVICE ADVISOR TRAINEE

EX ACADEMY & HR SOLUTIONS LLP

0 to 1 Years

8000 - 12000 Monthly

Expired

Posted: 27 Oct 21

JOB DESCRIPTION

Greet customers when they arrive at the parts and service center and direct them to an available mechanic
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
Answer questions about service outcome (after consulting with mechanic if necessary)
Advise customers about warranty protections and potential cost savings
Help customers decide between trading in a car and fixing it through our shop
Manage and oversee the service center’s workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.