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Service Associate Jobs Opening in PVR INOX LIMITED at Campal, Panaji, Vasco Da Gama

Service Associate

PVR INOX LIMITED
experience-icon 0 Years
salary-icon 13000 - 14700 Monthly
location-icon Panaji, Vasco Da Gama
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Posted: 24 Mar 25

Job Description

Job description
  • Greeting customers as they arrive and making them feel welcome.
  • Directing customers to their seats
  • Answering questions about the menu, and making note of special requests, if required.
  • Communicating food and drink orders to the kitchen staff.
  • Assembling and packaging takeaway orders.
  • Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
  • Presenting customers with the bill and processing payments.
  • Complying with company policies.

Key Responsibilities

1. Customer Interaction & Support

  • Greet and assist customers with inquiries, requests, or concerns.
  • Provide product/service information and recommend solutions based on customer needs.
  • Handle customer complaints efficiently and escalate complex issues when necessary.

2. Order & Transaction Management

  • Process orders, payments, and refunds as per company policies.
  • Ensure accurate billing and invoicing for services or purchases.
  • Maintain customer records and update service details in the system.

3. Service Quality & Customer Retention

  • Ensure high levels of customer satisfaction through personalized support.
  • Follow up with customers to ensure their issues are resolved.
  • Gather customer feedback and suggest improvements to enhance service quality.

4. Coordination & Team Support

  • Collaborate with other departments (sales, technical support, operations, etc.) to improve service efficiency.
  • Assist in service promotions, customer engagement programs, and loyalty initiatives.
  • Maintain accurate logs of customer interactions and service activities.

More information about this Service Associate Job

Please go through the below FAQs to get all answers related to the given Service Associate job

  1. What are the job requirements to apply for this Service Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Service Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13000 and 14700 Monthly. The Salary will depend on the interview. This Service Associate is a Full Time in Panaji, Vasco Da Gama.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Service Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Service Associate position?
    • Ans: There are immediate 1 job openings for Service Associate in our Organisation.

Job Particulars

Education 10th Pass (SSC)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2643492
Job Category Hospitality
Locality Address Campal
State Goa
Country India

About Company

PVR INOX LIMITED
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