Service Associate Jobs Opening in PVR INOX LTD at Visakhapatanam
Service Associate
Job Description
. Customer Service:
· Greet and assist customers in a friendly and courteous manner.
· Sell tickets, answer inquiries about showtimes and seating, and handle customer concerns or issues professionally.
· Maintain a helpful and approachable demeanor to enhance the overall customer experience.
2. Ticket Sales and Box Office:
· Operate ticketing software and cash registers accurately.
· Ensure ticket sales are conducted efficiently, and transactions are handled promptly.
· Assist with ticket inventory management.
3. Concession Stand Support:
· Assist in preparing and serving concession items such as popcorn, snacks, and beverages.
· Maintain cleanliness and orderliness of the concession area.
· Handle cash transactions and provide change accurately.
4. Usher Duties:
· Monitor auditoriums to ensure a smooth seating process and address any disruptions or issues.
· Assist with cleaning and preparing auditoriums between screenings.
· Help patrons find seats and ensure compliance with safety and seating policies.
5. Security and Safety:
· Assist in maintaining a safe and secure environment for customers and staff.
· Monitor entrances and exits to prevent unauthorized entry.
· Follow emergency procedures and assist in evacuations if necessary.
6. Facility Maintenance:
· Report maintenance and cleanliness issues to management promptly.
· Assist in routine cleaning tasks, including restrooms, lobby areas, and common spaces.
· Help maintain the cleanliness and appearance of seating areas.
7. Cash Handling and Reporting:
· Handle cash transactions accurately and securely.
· Assist in preparing daily financial reports and reconciling sales.
· Maintain cash registers and change funds as directed.
8. Collaboration:
· Work closely with other cinema staff members to ensure efficient operations.
· Assist in special events, promotions, and marketing initiatives as needed.
Qualifications:
· High school or equivalent.
· Previous experience in a customer service role is beneficial.
· Excellent communication and interpersonal skills.
· Ability to handle cash transactions accurately.
· Basic knowledge of safety and security procedures.
· Strong attention to detail and the ability to work in a fast-paced environment.
· Flexibility to work evenings, weekends, and holidays as required.
A Cinema Service Associate is a vital part of the cinema's front-line staff, contributing to the overall customer experience and assisting in various operational tasks. This role requires a friendly and customer-oriented attitude, attention to detail, and a willingness to collaborate with the cinema team to ensure the smooth operation of the theater.
More information about this Service Associate Job
Please go through the below FAQs to get all answers related to the given Service Associate job
- What are the job requirements to apply for this Service Associate job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Associate position?
- Ans: There are immediate 1 job openings for Service Associate in our Organisation.
