Service Coordinator Jobs in Mumbai,Navi Mumbai - Prudent Controls Pvt Ltd
Job Description
- Manages employee schedule.
- Acts as liaison between clients and company.
- Answers client and customer questions.
- Addresses and resolves any issues and complaints.
- Reports problems and unresolved issues to manager or director.
- Writes up reports of client and customer activity or complaints.
- Presents reports to company director or manager.
- Devises ways to improve customer service and client relationships.
- Schedules meetings with prospective and existing clients.
- Meets with clients in person when working for a larger company such a marketing firm.
- Travels locally for client visits or marketing pitches.
- Assists customers in a retail setting.
- Promotes company products and services.
- Assists associates and account executives in closing sales and bringing in new clients.
- Assists in designing new promotional materials.
- Researches consumer base to better serve the needs of the target demographic.
- Works with marketing and PR department to handle any media appearances.
- Demonstrates excellent interpersonal skills.
- Possesses detailed knowledge of company goals, products, and services.
- Exhibits strong organizational skills.
- Exhibits ability to think creatively and analytically.
- Demonstrates strong leadership skills.
- Is capable of remaining patient and calm when dealing with frustrated customers or clients.
- Works well with a team.
- Demonstrates ability to use Microsoft Office Suite.
- Is willing and able to travel for client meetings.
- Is capable of conducting independent research.
- Maintains professional but friendly and outgoing demeanor.
- Demonstrates strong problem solving skills.
- Possesses strong persuasive skills.
- Is able to multi-task effectively.
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id488566
Job Category MBA , Internship , BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
SkillsCustomer Service
Locality Address Kurla
State Maharashtra
Country India
About Company
Our Services cover a wide spectrum of activities right from the conceptualization to the testing &commissioning of a wide variety of ELV systems, namely Building Automation System (BAS),Fire Detection & Alarm systems, Public Address system including channel music, Security andSurveillance System including CCTV, to name a few.Technology Consulting and Engineering services for creating Smart, Intelligent & GreenBuildings:Our engineering service business “Prudent Plus” provides end-to-end engineering support andadvisory services for extra low voltage (ELV) systems. We deploy innovative technology ledsolution in the conceptualization, design engineering, plan, build and operate stages of a facilitythat lead to efficient performance at an optimized cost throughout the utility life cycle.The success of our technical services owes much to our ability to meet the needs of our customersthrough our highly qualified and experienced engineers.
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