Service Coordinator Jobs Opening in Om Technical Solutions LLP at Dahisar, Mumbai
Job Description
1) To Independently handle Emails/ Drafting.
2) Coordinate with clients to confirm site readiness, access, and job requirements.
3) Schedule and assign service jobs to field engineers based on priority and availability.
4) Track and monitor daily progress of service jobs, and update internal systems accordingly.
5) Prepare and maintain service reports, job sheets, and customer feedback.
6) Routine follow up with the customer.
7) Ensure customer satisfaction through timely and professional communication.
8) Assist in preparing service quotations and job completion certificates.
9) Follow up on service reports to ensure timely submission by engineers.
10) Communication with customers for delay in supply.
11) Coordinating with customers for pre and post-dispatch formalities. (Dispatch details to customer and forwarder details to get)
12) Handle customer complaints or escalate issues to the Service Manager as needed.
More information about this Service Coordinator Job
Please go through the below FAQs to get all answers related to the given Service Coordinator job
2) Coordinate with clients to confirm site readiness, access, and job requirements.
3) Schedule and assign service jobs to field engineers based on priority and availability.
4) Track and monitor daily progress of service jobs, and update internal systems accordingly.
5) Prepare and maintain service reports, job sheets, and customer feedback.
6) Routine follow up with the customer.
7) Ensure customer satisfaction through timely and professional communication.
8) Assist in preparing service quotations and job completion certificates.
9) Follow up on service reports to ensure timely submission by engineers.
10) Communication with customers for delay in supply.
11) Coordinating with customers for pre and post-dispatch formalities. (Dispatch details to customer and forwarder details to get)
12) Handle customer complaints or escalate issues to the Service Manager as needed.
Soft Skills
-
Strong communication and interpersonal skills.
-
High level of organization and attention to detail.
-
Ability to multitask and prioritize under pressure.
-
Problem-solving mindset and sense of urgency.
More information about this Service Coordinator Job
Please go through the below FAQs to get all answers related to the given Service Coordinator job
- What are the job requirements to apply for this Service Coordinator job position?
- Ans: A candidate must have a minimum of fresher as an Service Coordinator
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Coordinator is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Coordinator position?
- Ans: There are immediate 1 job openings for Service Coordinator in our Organisation.
Job Particulars
Role engineer core non it
Education BE/B.Tech(Electrical Engineering)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2721078
Job Category Core Technical
Locality Address Dahisar
State Maharashtra
Country India
About Company
Om Technical Solutions LLP
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