Service Delivery Lead Jobs in Pune - GIbots-Roots Innovation Labs Private Limited

Service Delivery Lead
GIbots-Roots Innovation Labs Private Limited
Pune(F.C. Road)
8000 - 25000 Per Month
Service Delivery Lead Jobs in Pune - GIbots-Roots Innovation Labs Private Limited
Last Date 08 Jul 2020
This Job is Expired

GIbots-Roots Innovation Labs Private Limited - Job Details

Date of posting: 09 May 20

Job Description

Service Delivery Lead

We are looking for a dedicated Service Delivery Manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The Service Delivery Manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory. The main tasks of a Service Delivery Manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.

To be a successful Service Delivery Manager, you should demonstrate strong leadership and team working skills. You should also demonstrate excellent communication and computer skills.

Service Delivery Manager Responsibilities:

•             Maintaining positive relationships with customers.

•             Identifying customer needs and overseeing service delivery within the business context.

•             Leading the service delivery team, managing conflict, and ensuring the team's processes and        tasks are carried out efficiently.

•             Managing finances and budgets.

•             Determining ways to reduce costs without sacrificing customer satisfaction.

•             Assessing customer feedback and using your creativity to establish, improve, and refine services.

•             Remaining organized and meeting deadlines.

•             Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.



•             A Bachelor's degree in a Business-related field.

•             Experience in customer service, leadership, and logistics may be advantageous.

•             Good computer skills and the ability to use business support software.

•             Strong customer service, project management, and quality control skills.

•             Good resource planning skills.

•             Excellent leadership and customer service skills.

•             Strong teamwork skills and attention to detail.


Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About GIbots-Roots Innovation Labs Private Limited

We’re a bunch of disruptors, innovators and leaders working together with the passion to develop an awesome product that will empower enterprises and build a lifelong partnership with our customers. These core values push us the limits of impossible and this led us towards building a most comprehensive, yet simple to use RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.


The simplicity of the RPA platform allows us to automate the business processes for our global customers. With every Bot we build and every problem we solve, we aim to free our customers to focus on most important aspects of the business and boost their profits by,


Increasing employee productivity.

Reducing total cost of operations.

Increasing in speed of operations with 100% accuracy.

Improving customer satisfaction.

Our vision at GIBots is to Empower Enterprises through our continuous technological innovation. Our mission is to build world’s first SaaS based Hybrid automation platform on the cloud across OS, Devices, functions and Industries to be the number 1 choice for all our customers. Today with this mission, we became the Pioneers in Document Digitization Technology and SaaS-based platform that can automate any business process using the technologies such as Image & Text Analysis, Pattern Recognition, Automation using Web & Windows Recorder, Automation over Citrix Environment and powered with RPA, OCR, NLP, AI & Machine Learning.


“Every great product we built and every great efforts we gave are guided by our great Leadership”. We are led by Founder Mr Anil Nair (CEO) and a strong leadership team and we are mentored by industry veterans Mr. S. Ramadorai Former CEO – Tata Consultancy Services & Mr. Jayaramakrishnan, Former Head Global Alliances, Tata Consultancy Services, who guide us towards the future.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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GIbots-Roots Innovation Labs Private Limited recruiting Service Delivery Lead candidates nearby Pune(F.C. Road).GIbots-Roots Innovation Labs Private Limited vacancies for Service Delivery Lead is recruited through Written-test, Face to Face Interview etc.
GIbots-Roots Innovation Labs Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Pune(F.C. Road) can apply for Service Delivery Lead position in GIbots-Roots Innovation Labs Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the GIbots-Roots Innovation Labs Private Limited recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of GIbots-Roots Innovation Labs Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of GIbots-Roots Innovation Labs Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in GIbots-Roots Innovation Labs Private Limited and near your city and get a secured career.