Service Delivery Manager Jobs Opening in URL Factory Pvt Ltd at Salem
Service Delivery Manager
URL Factory Pvt Ltd
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Posted: 29 Jan 26
Job Description
Job Title: Service Delivery Manager
Location: Salem, TamilNadu
Experience: Minimum 1 year
Salary: ₹ 1.8 to 2.4 LPA
Job Type: Full Time, Work from Office
About the Role
The Service Delivery Manager is responsible for handling ZeaCRM operations and project delivery. Once the sales process is completed and a deal is converted, the responsibility includes assigning the project to the development team and ensuring smooth execution.
Key responsibilities
Managing and coordinating the developer team
Acting as a single point of contact between the client and the automation/development team
Ensuring timely project delivery and quality outcomes
Overseeing client communication and coordination
Focusing on client retention and long-term relationship management
This role plays a critical part in ensuring customer satisfaction, operational efficiency, and successful project delivery.
Skills
1. Basic knowledge of CRM or software tools
2. Team Management
3. Problem-Solving & Decision Making
4. Client Communication & Coordination
Additionally
1. The candidate should be proactive, detail-oriented, and customer-focused
2. Strong ability to bridge the gap between sales, clients, and technical teams
3. Must be comfortable working in a fast-paced, start up-style environment
4. Willingness to take ownership of delivery outcomes and client success
5. Ability to adapt quickly to changing business and client requirements
6. Experience in SaaS / CRM-based products will be an added advantage
7. Strong follow-up discipline and accountability mindset are essential
Interested Candidates can share their Resume at
Mail:
Job Types: Full-time, Permanent
Work Location: In person
More information about this Service Delivery Manager Job
Please go through the below FAQs to get all answers related to the given Service Delivery Manager job
Location: Salem, TamilNadu
Experience: Minimum 1 year
Salary: ₹ 1.8 to 2.4 LPA
Job Type: Full Time, Work from Office
About the Role
The Service Delivery Manager is responsible for handling ZeaCRM operations and project delivery. Once the sales process is completed and a deal is converted, the responsibility includes assigning the project to the development team and ensuring smooth execution.
Key responsibilities
Managing and coordinating the developer team
Acting as a single point of contact between the client and the automation/development team
Ensuring timely project delivery and quality outcomes
Overseeing client communication and coordination
Focusing on client retention and long-term relationship management
This role plays a critical part in ensuring customer satisfaction, operational efficiency, and successful project delivery.
Skills
1. Basic knowledge of CRM or software tools
2. Team Management
3. Problem-Solving & Decision Making
4. Client Communication & Coordination
Additionally
1. The candidate should be proactive, detail-oriented, and customer-focused
2. Strong ability to bridge the gap between sales, clients, and technical teams
3. Must be comfortable working in a fast-paced, start up-style environment
4. Willingness to take ownership of delivery outcomes and client success
5. Ability to adapt quickly to changing business and client requirements
6. Experience in SaaS / CRM-based products will be an added advantage
7. Strong follow-up discipline and accountability mindset are essential
Interested Candidates can share their Resume at
Mail:
Job Types: Full-time, Permanent
Work Location: In person
More information about this Service Delivery Manager Job
Please go through the below FAQs to get all answers related to the given Service Delivery Manager job
- What are the job requirements to apply for this Service Delivery Manager job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Service Delivery Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Delivery Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Delivery Manager position?
- Ans: There are immediate 1 job openings for Service Delivery Manager in our Organisation.
Job Particulars
Role service engineer
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Who can apply Experienced (1 to 2 Years)
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2833794
Job Category Core Technical , MBA , Finance
SkillsTeam Building CRM
Locality Address
State Tamil Nadu
Country India
About Company
URL Factory (also registered as Url Factory Private Limited) is a digital services company based in Salem, Tamil Nadu, India. It operates as a private limited company offering a range of web and digital marketing
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