Service Delivery Specialist Jobs in Hyderabad - IBM

CW
Service Delivery Specialist
Any Graduate
3+ yrs
IBM
Last Date 31 Jul 2021
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IBM - Job Details

Date of posting: 31 May 21
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
We build phenomenal products that our customers rely on so it’s important they are running at their best. As a Service Delivery Management, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Responsibilities:
• Responsible of Configuration Management of Nokia Event and Instant link COTS product
• Responsible for L2 level troubleshoot of any incidents reported.
• Proactive trend analysis and reconciliation with upstream and downstream applications
• Cross functional coordination for patching, HA drill, DR drill and closure of security/compliance observations
• Operation acceptance testing for new roll outs
• Coordination with customer team for P1 tickets resolution and root cause analysis

Required Technical and Professional Expertise
• Minimum 4+ years in Service Delivery Management
• Minimum 2-5 years of experience required in IT operation/production support/COTS implementation with Nokia Event Link or Instant Link COTS
• Strong experience on implementation and operation of FMS COTS product
• Experience on IT Operations in complex client environment
• Experience of Oracle, SQL, PL/SQL, UNIX/shell scripting

Preferred Technical and Professional Expertise
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

  • None

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (3+ yrs)
State : Telangana
Country : India

About IBM

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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Package Consultant
Any Graduate
Technical Expert
Any Graduate
Talent Acquisition Specialist
Any Graduate, Other Course

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IBM recruiting Service Delivery Specialist Experienced(3+ yrs) candidates candidates nearby Hyderabad.IBM vacancies for Service Delivery Specialist is recruited through Written-test, Face to Face Interview etc.
IBM Company recruits a lot of Experienced(3+ yrs) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Service Delivery Specialist position in IBM. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IBM recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of IBM and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IBM and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IBM and near your city and get a secured career.