Service Delivery Specialist Jobs in Noida - IBM
Job Description
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As Technical Support Representative, you'll make technical directions for Solution providing, configuring, troubleshooting, and repairing malfunctioning of Hardware related issues.
Responsibilities
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As Technical Support Representative, you'll make technical directions for Solution providing, configuring, troubleshooting, and repairing malfunctioning of Hardware related issues.
Responsibilities
- This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM logo hardware, software, and operating systems.
- Primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client.
- Advise clients of preventive maintenance, configuration, operation, and environmental factors which may impact product performance or impair client's IT operation.
- Perform services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM systems and products.
- Accountable to ensure a high level of client satisfaction with service delivery, technical support and operational services for the client account(s).
- When critical situations occur, will be the IBM technical interface to clients and manage the situation until the problem is fixed.
- Needs to have a thorough understanding of, and are able to articulate, IBM’s technical support strategy. Experience on cloud, OSS, Redhat Linux will be preferred
Required Technical and Professional Expertise
- Min 4-5 years of experience with at least 2-3 years of experience in the following areas:
- Hands-On Experience IBM Power Systems and storage
- Experience in operation and Maintenance IBM Power Systems, AIX / Linux and Storage Experience in implementation of IBM Power systems with AIX/ Linux
Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1322589
Job Category IT/Software , Recruitment
Locality Address
State Uttar Pradesh
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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