Service Desk Analyst Jobs in Bangalore, Chennai, Kolkata - For a Client of Teamlease Digital
Job Description
- Responsible to provide remote support to all desktop infrastructure relates requests or incidents for users remotely
- Log calls via the appropriate call logging system and provide a high level of assistance to users.
- Incident Management experience – Managing incidents including business expectations and communication
- Basic Desktop Troubleshooting Experience on Hardware and Software
- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
- Documenting processes and maintaining service desk records.
- Making recommendations to optimize IT performance and to prevent future problems.
- Collaborating with internal departments to ensure that IT needs are met.
- Keeping informed of advancements in IT.
- Exceptional analytical and problem-solving skills.
- Advanced collaboration, communication, and interpersonal skills.
- Excellent organizational and time management skills.
- In-depth and current knowledge of computer programs and hardware.
More information about this Service Desk Analyst Job
Please go through the below FAQs to get all answers related to the given Service Desk Analyst job
- What are the job requirements to apply for this Service Desk Analyst job position?
- Ans: A candidate must have a minimum of 3 to 3+ year experience as an Service Desk Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MSc
- What are the salary requirements for this job?
- Ans: The salary range is between 200000 and 900000 Yearly. The Salary will depend on the interview. This Service Desk Analyst is a Full Time in Bangalore, Chennai, Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Desk Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Desk Analyst position?
- Ans: There are immediate 1 job openings for Service Desk Analyst in our Organisation.
Job Particulars
Role it software engineer
Who can apply Experienced (3 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1560822
Job Category BSc/BCA/BBM , Contingent
Locality Address
State Karnataka, Tamil Nadu, West Bengal
Country India
About Company
For a Client of Teamlease Digital
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