Service Desk Analyst Jobs in Bangalore - Microland Limited

Service Desk Analyst
Microland Limited
Microland Limited
Last Date 12 Sep 2020
This Job is Expired

Microland Limited - Job Details

Date of posting: 17 Jul 20

Service desk-tech support


Experience: 0-3 Years

Location: Bangalore

Very good communication

Permanent role


 Job Description:


Roles & Responsibilities

Help Desk

1)  Guide users as per documented procedure

2)  Password handling, account reset, email Dos' and Donts, handling customer personal information (such as credit card and other identity cards)



1) Relate error messages with respective hardware components and troubleshoot accordingly

2) Access in house tools to check health status for hardware components and missing drivers


Operating System

1) Perform appropriate troubleshooting for OS related bluescreen error messages

2) Authenticate and reset AD password/unlock the user account

3) OS installation and interfaces for driver installation

4) Guide users through all How Do I queries associated with AD linked applications


Outlook & other Client Applications

1) Create profiles to help with Outlook issues

2) Reinstall Outlook client based on the issue reported



1) Check users IP address, release and renew IP.

2) Perform commands like IPCONFIG, PING, TRACERT, NETSH

Job Summary

Job Type : Full Time
Job Category : IT/Software , Diploma
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )
State : Karnataka
Country : India

About Microland Limited

Microland Limited
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Software Engineer
BE/B.Tech(CSE, IT), ME/M.Tech(CSE, IT)
Frontend Engineer
CSS, JavaScript
Web Designer
CSS, JavaScript
Python Developer
BCA, BE/B.Tech
CSS, JavaScript

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Microland Limited recruiting Service Desk Analyst Experienced(0 to 3 Years) candidates candidates nearby Bangalore.Microland Limited vacancies for Service Desk Analyst is recruited through Written-test, Face to Face Interview etc.
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