Service Desk Engineer Jobs Opening in KYNDRYL SOLUTIONS PRIVATE LIMITED at Thane, Pune, Mumbai
Service Desk Engineer
organization.
Job Description
Professional Summary
Seeking a Service Desk Engineer role to apply skills in troubleshooting, Active Directory, Office 365, and ticketing systems while ensuring high-quality IT support and customer satisfaction.
Work Experience
Service Desk Engineer - Plaxonic Technical Service, Pune (From 5th Dec 2024 to Current)
Provide first-level technical support to end-users via phone, email, and remote tools.
Installed, configured, and maintained hardware and software, including desktops, printers, and peripheral devices.
Support Windows, Office 365, VPN, and network connectivity issues.
Managed print services, including printer setup, driver configuration.
Perform password resets, accounts unlocks, and group policy management.
Log, track and manage incidents and service requests in ticketing systems.
Education & Qualifications
Bachelor of Computer Application (2023-2024) - 81.51%
Technical Qualifications: CompTIA (A+ & N+), MCTS, CCNA