Service Desk Engineer Job in Tata Consultancy Services Limited at Hyderabad

Service Desk Engineer

Tata Consultancy Services Limited

2 to 3 Years

Not disclosed

Expired

Posted: 18 Jun 19

Job Description

Service Desk Engineer

Job Function : IT Infrastructure Services

Role: System Administrator

Desired Skills: IT IS_Service Desk | Service Desk

Desired Qualifications: Bachelor Of Engineering

Job Description:

Provide helpdesk support and resolve problems to the end user’s satisfaction
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
Utilize and maintain the helpdesk tracking software

Good to have:

Install, test and configure new workstations, peripheral equipment and software
Report issues to the Service Desk for escalation
Manage PC setup and deployment for new employees using standard hardware, images and software.

Job Particulars

Role engineer core non it

Education BE/B.Tech

Who can apply Experienced (2 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id638121

Job Category Core Technical , 1 to 3 Yr Exp

Locality Address

State Telangana

Country India

About Company

The TCS goIT Student Technology Awareness Program inspires the workforce of the future.

According to the U.S. Bureau of Labor Statistics , there will be about 4.4 million jobs that require computer science and information technology skills by 2024. Increasing demand for technology professionals is fueled by growth in mobile solutions, cloud computing, connected devices, and big data.

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