Service Desk Engineer Jobs in Hyderabad - Tata Consultancy Services Limited
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Job Description
Service Desk Engineer
Experience: 2 - 5 years of experience
Job Function: IT INFRASTRUCTURE SERVICES
Role: System Administrator
Desired Qualifications: BACHELOR OF ENGINEERING
Desired Skills: IT IS_Service Desk | Service Desk
Job Description:
- Provide helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
- Utilize and maintain the helpdesk tracking software
Good to have:
- Install, test and configure new workstations, peripheral equipment and software
- Report issues to the Service Desk for escalation
- Manage PC setup and deployment for new employees using standard hardware, images and software.
Location: Hyderabad
Job Particulars
Role engineer core non it
Education BE/B.Tech
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id639011
Job Category Core Technical , 1 to 3 Yr Exp
Locality Address
State Telangana
Country India
About Company
The TCS goIT Student Technology Awareness Program inspires the workforce of the future.
According to the U.S. Bureau of Labor Statistics , there will be about 4.4 million jobs that require computer science and information technology skills by 2024. Increasing demand for technology professionals is fueled by growth in mobile solutions, cloud computing, connected devices, and big data.
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