Service Desk Engineer Jobs Opening in Brihas Technology Solutions at Chennai-Others, Chennai

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Service Desk Engineer

Brihas Technology Solutions

0 Years

Not disclosed

Expired

Posted: 04 Oct 23

Job Description

Responsibilities:

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems

Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.

Implement and support disaster recovery solutions

Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security

Remote access solution implementation and support: VPN, Terminal Services, and Citrix

System documentation maintenance and review in ConnectWise

Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Desktop/laptop deployments

Improve customer service, perception, and satisfaction

Perform related duties as assigned by supervisor

Maintain compliance with all company policies and procedures

Skills:

Interpersonal skills: such as telephony skills, communication skills, team work active listening and customer-care

Ability to diagnose technical issues

Ability to multi-task and adapt to changes quickly

Self-motivated with the ability to work in a fast moving environment

More information about this Service Desk Engineer Job

Please go through the below FAQs to get all answers related to the given Service Desk Engineer job

What are the job requirements to apply for this Service Desk Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Service Desk Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, BSc, ME/M.Tech, MSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Service Desk Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Service Desk Engineer position?
- Ans: There are immediate 1 job openings for Service Desk Engineer in our Organisation.