Under the service guidance candidates will be designing
technical operations for a global delivery center
Work as first line support engineer in industry leading
network and security technologies
Would be working for global clients in a 24x7 mode of
operations
Investigate first line support calls assigned to them and
identify root cause of incidents.
Objective would be to ensure zero misses in service level
agreement conditions.
Ability to communicate well and to capture all pertinent
details when required.
Work closely with partners and 3rd party vendors where necessary
Where necessary, they escalate requests and exceptions to the
2nd line support team
NTT would provide required technical and process trainings
Job Requirement:
Excellent verbal and written communication skills – mandatory
and prerequisite
Exposure to gathering, validating, and documenting
requirements​, modelling business processes and identifying opportunities
for process improvements​; identifying issues, risks and benefits of
existing and proposed solutions and outlining business impacts.
Creating functional specifications for software solutions​
Possess creative problem-solving skills
Should be able work in a multi team and multi-location team
environment
Any previous training/knowledge/certifications in any of
network and security technologies is an added advantage
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NTT Ltd recruiting Service Desk IT Support Engineer candidates nearby Bangalore(Yelahanka ).NTT Ltd vacancies for Service Desk IT Support Engineer is recruited through Written-test, Face to Face Interview etc. NTT Ltd Company recruits a lot of candidates every year based on the skills C++, HTML, Java, CSS.... The candidates with ME/M.Tech, MCA, BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Bangalore(Yelahanka ) can apply for Service Desk IT Support Engineer position in NTT Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NTT Ltd recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of NTT Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NTT Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NTT Ltd and near your city and get a secured career.
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