Service Engineer - Intern Jobs in Delhi,Faridabad,Gurgaon - Dyson Technology India Private Limited
Job Description
Designation:Service Engineer - Intern
Eligibility Criteria: BE/BTech(Instrumentation, Mechanical, Electronics)
Roles and Responsibilities:
- It is in the field and will require home visits for demos, installations & service. Cab will be provided by the company for commute related to business purposes.
- Provide Dyson customers with technical support including the servicing/repairing of their Dyson products.
- Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums and other products.
- Manage and deliver a high-quality customer experience from the service/repair perspective.
- Properly manage parts usage and inventory as required and/or directed.
- Installing and demonstrating the Dyson products according to the customer’s needs and requirements.
- Delivering a high-quality customer demonstration experience
- Continuously building product knowledge and keeping updated on any product developments within Dyson and our competitors.
- Actively building relationships with the team and the wider support channels to further the success of Dyson products
- Fulfil other duties as required
- Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
- Fix things that need fixing
- Identify problems and find solutions
- Provide real time feedback to Owner Experience Team regarding technical support issues to assist team on improving customer experience and product reliability opportunities.
- Capture and report any emerging product reliability and safety issues reporting.
- Submit daily/weekly reports of products and customers serviced.
- Ensure all process activity is communicated and Dyson service levels are understood and exercised.
- Support all repair products and/or training activity through personal liaison. Ensure all process activity is communicated and Dyson service levels are understood and exercised.
- Assist Owner Experience Team in investigation of escalated repair instances
Skills Required:
English Proficiency (Spoken)(Written)
Who Can Apply?
- Should be available for full time (in-office) internship
- Should be able to start the internship between1st Aug 2019
- Should be available for the duration of 3 months
- Should a localite i.e Delhi, Gurgaon, Noida and neighboring cities
- Shoule be passionate more about the company and should have relevant skills and interests
Perks:
- Internship Certificate
- Job offer Letter
- On successful conversion to a permanent employee.The candidate can expect a salary of Rs. 5 to 5 Lac/annum
Internship Duration: 3 Months
Stiphend: 35000/- Month
Working Days:The job requires 6 day work week and the candidate will be given 1 weekly off (not essentially a Saturday or a Sunday)
Hiring Process:Video Interview links will be sent to the shortlisted candidates.
Location: Noida, Gurgaon, Delhi
Job Particulars
Role others
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id650989
Job Category Others
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Dyson is a technology and engineering pioneer and currently operates in the categories of floor care, personal care, environmental control, lighting, and professional requirements.Dyson began 30 years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better.
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