Service Engineer Job in IFB Industries - Home AppliancesAuthorizes Franchisee at Tambaram, Chennai

IFB Authorized Service Franchise, located in East Tambaram, Selaiyur, Chennai 600 073, we do service for Home Appliances like Washing machine, Micro oven, Dishwasher and Dryer.

• Engineers to do service for Home appliances at Customers Place
• Our CRM staffs will get appointment from customers and assign calls to engineers from CRM
• Install and repair domestic IFB home appliances and office use
• Perform extensive repairs on damaged spares and replace
• Call customers and schedule visits for repair and installation
• Examine malfunctioning appliances and perform necessary repair
• Document the entire process and components repaired and replaced
• Instruct users on on how to use the appliances and uses of Additives & Accessories products
• Read schematics, and manufacturer specs before starting with repair work
• Determine warranty vs non-warranty repairs before servicing the appliances
• Maintain a safe and clean work environment
• Communicate with the manager & CRM Coordinators to ensure the availability of spares in
  stores to commit with customers
• He has to report or share feedback to manager & CRM Coordinators staff for each call directly from field

Required Candidate profile

• Have excellent people skills, with the ability to communicate at all levels.
• Establishing and maintaining proper business relationships with customers
• Maintaining tools and spares
• Managing all on installation, repair, maintenance and test tasks.
• Sound technical background & good grasping power of Home Appliances products will be added advantage.
• Should have good communication skills to handle customer and should have a Two Wheeler to commute to customer place