Service Engineer Jobs in Delhi - Square 1

Service Engineer

Square 1

0 to 3 Years

Not disclosed

Expired

Posted: 13 Jul 20

We are looking for Service Engineer for Kolkata location.

Responsibilities

Assess hardware and software malfunctions by means of diagnostic tools and customer input
Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables
Drive to customer locations using personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time and mileage records
Educate and train customers on replenishment of paper and toner, basic troubleshooting skills and easy fixes (for example, streaks on copies are often the result of dirty scanner glass, which is easily fixed without a service call)
Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied
Update and maintain assigned machines per manufacturer specifications
Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools
Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options