Service Engineer Jobs in Pondicherry,Chennai,Coimbatore - IDBS
Service Engineer
IDBS
0 Years 
8500 - 12000 Monthly 
Certificate Course (ITI), Diploma, B.Com, BCA, BE/B.Tech, BSc, CA, PG Diploma, Other Graduate, Other Course 
Expired
Posted: 17 Oct 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good Communication Skill.
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BCA, BE/B.Tech, BSc, CA, PG Diploma, Other Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1019965
Job Category Diploma , BSc/BCA/BBM , Maintenance
Locality Address T. Nagar , Velachery , Chennai-Others, 100 Feet Road, Ramanathapuram
State Pudhucherry, Tamil Nadu
Country India
About Company
IDBS
Jobs By Location
Chennai
Ahmedabad
Pune
Bangalore
Gurgaon
Kolkata
Mumbai
Noida
Hyderabad
Delhi
Others also searched for
Job & career videos Subscribe
