Service Engineer Jobs in Pune - General Energy Management Systems Pvt Ltd
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Diploma(Electrical & Electronics, Electrical Engineering, Electronics & Communication, Electronics & Instrumentation, Mechanical Engineering, Petroleum / Petrochemical)
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1307425
Job Category Diploma , 1 to 3 Yr Exp , Maintenance
Locality Address Bhosari , Camp Area , Lonavala , Wakad , Pune-Others
State Maharashtra
Country India
About Company
General Energy Management Systems Pvt Ltd
Jobs By Location
Pune
Kolkata
Hyderabad
Mumbai
Delhi
Chennai
Noida
Gurgaon
Ahmedabad
Bangalore
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less