Service Engineer Jobs Opening in ARIHANT MEDMACH PVT LTD at Attapur, Laxmi Nagar, Delhi, Hyderabad
Service Engineer
Job Description
You will be responsible for providing technical assistance, troubleshooting equipment issues and performing repairs and maintenance. You will be crucial in delivering high-quality technical support and maintenance services to our customers, ensuring their satisfaction. The ideal candidate is a technically adept problem solver passionate about providing exceptional customer service.
If you have a strong background in engineering and enjoy working hands-on to troubleshoot and resolve technical issues, we invite you to join our team. We offer competitive compensation, a supportive work environment and opportunities for professional growth.
Objectives of this roleResponding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.Performing on-site repairs, maintenance and installations of equipment and machinery.Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability. Your tasksDiagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance.Schedule and coordinate service visits and appointments with customers, ensuring efficient use of time and resources.Perform equipment installations, upgrades and preventive maintenance activities according to manufacturer specifications and service agreements.Test equipment functionality and performance after repairs or installations, ensuring compliance with quality standards and safety regulations.Provide training and technical assistance to customers and end users on equipment operation, maintenance procedures and troubleshooting techniques.Communicate effectively with customers, explaining technical concepts and solutions clearly and concisely.Escalate complex or unresolved issues to senior engineers or management for further investigation and resolution.Stay updated on product developments, technical advancements and industry trends to maintain expertise and provide proactive support.
More information about this Service Engineer Job
Please go through the below FAQs to get all answers related to the given Service Engineer job
- What are the job requirements to apply for this Service Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Service Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Engineer position?
- Ans: There are immediate 1 job openings for Service Engineer in our Organisation.
Job Particulars
About Company
Arihant Medmach Pvt Ltd specializes in the sale, service, and trading of high-quality medical imaging equipment from leading brands such as Siemens, GE, Philips, and Hitachi. We cater to hospitals, imaging centers, and private practices, offering complete solutions for all your diagnostic imaging needs.
With a strong network of certified engineers and trusted dealers across all modalities, we provide end-to-end support — from consultation and site planning to installation, training, parts supply, and ongoing maintenance. Our expertise ensures that every project is handled efficiently and professionally.
Our mission goes beyond supplying equipment. By offering reliable refurbished and new imaging systems, we help healthcare providers deliver better patient care and maximize the life of their diagnostic tools. With hundreds of satisfied customers and unmatched technical know-how, Arihant Medmach Pvt Ltd delivers cost-effective, easy-to-use, and dependable solutions for every medical imaging requirement.
Our Specialities- Refurbished Siemens CT Scanners
- Buy, Sell & Trade Equipment
- Installation & Parts Supply
- Consultation & Training
- Extend equipment life
- Affordable healthcare
- Global support network
- Second chance for patients