Service Engineer Job in Sahajanand Technologies Pvt. Ltd. at Surat
Job Description
About the Role:
STPL is looking for experienced and customer-focused Service Engineers to join its Customer Support team. The role involves installation, commissioning, troubleshooting, preventive maintenance, and after-sales support for Diamond Laser 4P machines. The ideal candidate should possess strong technical expertise, excellent communication skills, and a customer-centric approach to ensure prompt and efficient service.
Key Responsibilities:
Educational Qualification:
Diploma or Bachelor's Degree (B.E./B.Tech.) in Mechanical, Electrical, Electronics, Mechatronics, or a related engineering discipline.
Experience:
Required Technical Skills:
More information about this Service Engineer Job
Please go through the below FAQs to get all answers related to the given Service Engineer job
STPL is looking for experienced and customer-focused Service Engineers to join its Customer Support team. The role involves installation, commissioning, troubleshooting, preventive maintenance, and after-sales support for Diamond Laser 4P machines. The ideal candidate should possess strong technical expertise, excellent communication skills, and a customer-centric approach to ensure prompt and efficient service.
Key Responsibilities:
- Install and commission Diamond Laser 4P machines at customer locations.
- Diagnose and troubleshoot mechanical, electrical, and software-related machine issues.
- Perform preventive maintenance and breakdown servicing to ensure maximum machine uptime.
- Provide on-site and remote technical support to customers.
- Train customers on machine operation, safety practices, and routine maintenance.
- Prepare and maintain service reports, installation reports, and customer visit records.
- Coordinate with the technical and production teams to resolve complex issues.
- Ensure timely closure of service calls while maintaining high customer satisfaction.
- Follow company safety standards and service procedures.
- Travel extensively to customer locations whenever required.
Educational Qualification:
Diploma or Bachelor's Degree (B.E./B.Tech.) in Mechanical, Electrical, Electronics, Mechatronics, or a related engineering discipline.
Experience:
- 3–5 years of experience in machine installation, servicing, maintenance, or customer support.
- Experience in the diamond machinery industry will be preferred.
Required Technical Skills:
- Knowledge of Diamond Laser 4P machines, including operation, maintenance, and troubleshooting.
- Strong understanding of mechanical and electrical systems.
- Ability to diagnose and resolve machine faults efficiently.
- Computer proficiency (MS Office, email, and service reporting).
- Ability to read engineering drawings and technical manuals.
More information about this Service Engineer Job
Please go through the below FAQs to get all answers related to the given Service Engineer job
- What are the job requirements to apply for this Service Engineer job position?
- Ans: A candidate must have a minimum of 1 year experience as an Service Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, CS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Engineer position?
- Ans: There are immediate 1 job openings for Service Engineer in our Organisation.
Job Particulars
Role engineer core non it
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2939217
Job Category Core Technical , Maintenance
Locality Address
State Gujarat
Country India
About Company
STPL, a 30+ years leading technology innovator, manufacturer and exporter of capital machines for Diamond Manufacturing Technology, Industrial Laser Technology, Additive Manufacturing Technology, and Medical Technology.
STPL is the world's first company to invent commercially available ROBOTS for the diamond industry. We are the pioneer in introducing Industry 4.0 in this segment. The robots manufactured by STPL are among the finest examples of Artificial Intelligence in Robotics.
STPL has a tradition of implementing an innovative and people-friendly work culture that enables professionals to grow and achieve their best. Recently, STPL won the prestigious 'Global HR Excellence Award' at the 31st edition of The World HRD Congress 2023.
STPL is the world's first company to invent commercially available ROBOTS for the diamond industry. We are the pioneer in introducing Industry 4.0 in this segment. The robots manufactured by STPL are among the finest examples of Artificial Intelligence in Robotics.
STPL has a tradition of implementing an innovative and people-friendly work culture that enables professionals to grow and achieve their best. Recently, STPL won the prestigious 'Global HR Excellence Award' at the 31st edition of The World HRD Congress 2023.
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