Service Executive Jobs in Delhi,Gurgaon,Noida - India Assist Insights Pvt Ltd
Service Executive
Job Description
Execution staff, your duties will entail:
1. Providing assistance during medical emergencies, travel, transit by reaching the customer’s location when assigned any such calls.
2. Assist the customer during any situation of loss or theft that has taken place either at a public place or at the residence of the customer by reaching the location of the incidence.
3. Assist the customer during a situation of altercation or accident or any physical injury which the customer has suffered and requires help at that point of time
4. Provide medicine or grocery delivery service to the customer at his/her residence
5. Being courteous and well behaved towards your appointed customer and deliver complete assistance for their distress as per provided guidelines.
6. Coordinating with the call centre team to get the queries and any additional information about the customer
7. Undergo regular customer service training provided by the company.
8. Adhere to company guidelines for services to be provided at all times.
9. Reporting finishing of appointed duty once assistance has been provided to the appointed customer.