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Service Executive/ Sr.Service Executive/Service Specialist Jobs in Kolkata - Matrimony.com Ltd

Service Executive/ Sr.Service Executive/Service Specialist
Matrimony.com Ltd
Kolkata(Salt Lake )
Any Graduate
0.6 to 3+ yrs
10000 - 14000 Monthly
Matrimony.com Ltd
Last Date 21 Oct 2020
This Job is Expired

Matrimony.com Ltd - Job Details

Date of posting: 22 Aug 20
Job Title:  Service Executive / Sr. Service Executive / Service Specialist
Role Overview:  
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over the phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over the phone, explain to them the product & features and deliver value to the customers.
Key Responsibilities
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade/renew the matrimony packages.
All the issues/grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required:
Functional
Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills –  English / Regional language
Telemarketing / Selling Skills
Basic computer skills – MS Excel, Word
Education and Experience:
Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Telephonic Interview
Who can apply : Experienced (0.6 to 3+ yrs)

About Matrimony.com Ltd

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 4500+ associates. We are the pioneer and leader in the online match making business with over 4 million active members availing our services. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Assisted services and Elite Matrimony in the matchmaking business. The Matchmaking business vertical has a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi Matrimony to name a few. Community Matrimony.com is an exclusive matrimony portal consisting of over 300 websites catering to the special matrimonial needs of various communities of Indian origin. The marriage services vertical comprises of Matrimony Bazaar and Mandaps.com.
Matrimony.com has a pan India presence with 7 regional offices and 140 company owned retail outlets.  Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign.  The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Matrimony.com Ltd recruiting Service Executive/ Sr.Service Executive/Service Specialist Experienced(0.6 to 3+ yrs) candidates candidates nearby Kolkata(Salt Lake ).Matrimony.com Ltd vacancies for Service Executive/ Sr.Service Executive/Service Specialist is recruited through Written-test, Face to Face Interview etc.
Matrimony.com Ltd Company recruits a lot of Experienced(0.6 to 3+ yrs) candidates candidates every year based on the skills BPO, Outbound Sales , Telecaller. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Kolkata(Salt Lake ) can apply for Service Executive/ Sr.Service Executive/Service Specialist position in Matrimony.com Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Matrimony.com Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Matrimony.com Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Matrimony.com Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Matrimony.com Ltd and near your city and get a secured career.