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Service Manager Jobs in Delhi - Bandma

Bandma - Job Details

Date of posting: 05 Jan 18

Service Manager:

  • The incumbent should  have to handled a team of Service Engineers
  • Owe the complete of Branch Service delivery operations.
  • She has to ensure timely call closures, manage escalations, and ensure complete customer satisfaction and maintained TAT as per company norm.
  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out.
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered.
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by up selling products and services and taking care of any customer concerns or complaints quickly and professionally.
  • Assists with or performs administrative tasks.
  • Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations.
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency.
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service.
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring  issues.
  • Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
  • Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work.

    Job Summary

    Job Type : Full Time
    Job Role : Others
    Job Category : MBA,Diploma,BSc/BCA/BBM,Others
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Bandma

    At BANDMA, we are dealing with Industrial Packaging Machines and consumables from last 25 years.. Our  new Corporate office is under construction at Rajdhani Park which will get ready very soon.

    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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    Bandma recruiting Service Manager candidates nearby Delhi.Bandma vacancies for Service Manager is recruited through Written-test, Face to Face Interview etc.
    Bandma Company recruits a lot of candidates every year based on the skills Operations Management, Sales, Business Development, Customer Relationship, Customer Service. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Others job field. The candidates nearby Delhi can apply for Service Manager position in Bandma. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Bandma recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Bandma and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Bandma and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Bandma and near your city and get a secured career.