Service Manager Jobs Opening in ADITHYA IT SOLUTION PVT LTD at Salem
Job Description
We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.
Service Manager Responsibilities:
Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Setting up and maintaining a service desk and evaluating its efficiency.
Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers, dealers, and sales representatives.
Helping to train new employees in company procedures.
Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Service Manager Requirements:
A bachelor's degree in business, administration, or related field.
Previous sales and management experience may be advantageous.
Strong industry knowledge.
Excellent leadership, communication, sales, and customer service skills.
Computer literacy and good organizational skills.
Strong creative thinking and problem-solving skills.
The ability to work under pressure and handle stress.
More information about this Service Manager Job
Please go through the below FAQs to get all answers related to the given Service Manager job
- What are the job requirements to apply for this Service Manager job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Service Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Manager position?
- Ans: There are immediate 1 job openings for Service Manager in our Organisation.
Job Particulars
About Company
Salem 
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B.Com, BBA/BBM, BSc
Salem
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc
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B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
Salem
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Salem
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, CS, Other Graduate
Salem
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
