Service Technician Jobs Opening in Ascent Staffing Solutions at Adyar, Chennai
Service Technician
0 Years 
15000 - 20000 Monthly 
Job Description
Job Responsibility:
● Responsible for Installation/Servicing/Repairing Aquaguard Water Purifiers, Eureka Forbes Vacuum Cleaners and Air Purifiers at customer location.
● Ensure to reach the customer location on time as per the requested date & time.
● Follow the given repair SOP (standard operating procedure) for specific devices based on the guidelines and training given to him.
▪ Budget achievement, SR (Service Request), IR (Installation Request), MS (Mandatory Service)
▪ Attendance for a given month and min. productivity in a day
● Ensure collection of IWIC (In warranty In contract) defective parts and brought back to CSC store for team inspection & audit.
Key Responsibilities:
1. Installation of New Units:
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Install water purifiers, vacuum cleaners, and air purifiers at customer locations.
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Ensure units are properly mounted, connected, and functioning as per manufacturer specifications.
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Explain the product usage and basic maintenance to customers.
2. Preventive Maintenance Services (PMS):
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Conduct regular service and maintenance as per scheduled visits or customer requests.
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Clean filters, replace worn-out parts, check water flow, suction capacity, etc., as applicable to each appliance.
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Maintain records of each service completed and parts replaced.
3. Troubleshooting and Repairs:
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Diagnose issues such as leakage, low suction, noise, electrical faults, or filter blockages.
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Repair or replace faulty components like motors, switches, pipes, and filters.
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Ensure that post-repair, the machine is fully functional and safe to use.
4. Customer Communication:
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Provide clear communication to customers regarding the issue, service performed, and any future maintenance needs.
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Handle customer complaints or escalations with professionalism and empathy.
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Educate customers on product usage, do's and don'ts, and tips for prolonging appliance life.
5. Spare Parts and Inventory Management:
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Maintain and carry a stock of commonly used spare parts.
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Raise requests for parts that are unavailable and follow up with inventory team or service center.
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Submit usage reports and return unused or damaged parts as per company policy.
6. Documentation and Reporting:
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Fill service reports after every visit with customer signature.
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Update CRM or service app with visit status, customer feedback, and job completion notes.
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Submit daily service logs, timesheets, and expense claims if any.
More information about this Service Technician Job
Please go through the below FAQs to get all answers related to the given Service Technician job
- What are the job requirements to apply for this Service Technician job position?
- Ans: A candidate must have a minimum of fresher as an Service Technician
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Service Technician is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service Technician is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service Technician position?
- Ans: There are immediate 1 job openings for Service Technician in our Organisation.
