ServiceNow Admin Jobs in Panchkula - Grazitti Interactive

ServiceNow Admin

Grazitti Interactive

Not disclosed

Expired

Posted: 29 Jan 20

Job Description

ServiceNow Admin

Panchkula, India

Key Skills :

ServiceNow
Service Catalog

Roles and Responsibilities :

Manage and resolve incidents against ServiceNow applications.
Manage Instance Security, User/Group Access/Access Control Lists.
Perform routine maintenance that includes performance monitoring and error identification/remediation.
Lead ServiceNow upgrade planning and execution.
Schedule and verify instance clones.
Serve as a subject matter expert to the ServiceNow platform team responsible for analysis, design, development, implementation of modules, and application on the ServiceNow platform.
Support the configuration of application including, but not limited to Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, Release, Asset Management, Configuration Management (CMDB), Project & Portfolio (PPM), Governance, Risk Compliance (GRC), and Reporting/Performance Analytics.
Act as a ServiceNow wizard for maturing platform capabilities and automating administrative tasks such as management of users, groups, and roles.
Transform business and technical requirements into implementation plans, work on document requirements, develop technical specifications, and maintain architecture/integration documentation.
Work with the product team to ensure user stories are developer-ready, easy to understand, and testable.
Formulate a testing approach, develop test cases, and deploy code into production in defined releases.
Formulate and socialize development best practices within ServiceNow, utilize studio and team development features within ServiceNow to maximize productivity and effectiveness.
Analyze, troubleshoot, and fix identified ServiceNow system issues/operational support tickets.
Provide on-call support for ServiceNow production issues.

Job Particulars

Role hr admin

Education Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id844678

Job Category Recruitment

Locality Address

State Haryana

Country India

About Company

Grazitti Interactive is a global provider of SaaS products and digital services leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2008, Grazitti has been helping companies power their businesses with marketing automation and cloud innovation services, and its enterprise search platform.

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