ServiceNow Developer Job in For a Client of TeamLease Digital at Bangalore

ServiceNow Developer/Consultant (ITSM & HRSD)

About the Role
We are looking for an experienced ServiceNow professional with 6–7 years of hands-on expertise in implementing, configuring, and customizing the ServiceNow platform. The ideal candidate will have strong exposure to ITSM and HRSD modules, custom application/module development, scripting, integrations, and Service Portal design.
Key Responsibilities
Design, develop, configure, and implement solutions across ServiceNow ITSM (Incident, Problem, Change, Request, CMDB) and HRSD (Case Management, Employee Service Center, HR Lifecycle Events).
Build and maintain custom applications/modules using Scoped Applications, tailored to specific business requirements.
Develop and maintain server-side and client-side scripts including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and Scheduled Jobs.
Design, build, and customize Service Portals (widgets, pages, themes) for both ITSM and HRSD use cases.
Develop and manage integrations with third-party systems using REST/SOAP APIs, MID Server, Integration Hub, and Web Services.
Work on Flow Designer/Workflow automation to streamline business processes.
Collaborate with business stakeholders, architects, and cross-functional teams to gather requirements and translate them into technical solutions.
Ensure adherence to ServiceNow best practices, coding standards, and platform governance.
Conduct unit testing, support UAT, and provide production support/troubleshooting.
Prepare and maintain technical documentation (design docs, configuration guides, release notes).
Required Skills & Experience
6–7 years of overall ServiceNow experience with strong hands-on skills in ITSM and HRSD modules.
Experience building and supporting custom modules/scoped applications.
Strong scripting skills — JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts.
Proven experience with ServiceNow integrations (REST, SOAP, MID Server, Integration Hub, LDAP/SSO integrations a plus).
Hands-on experience with Service Portal development (Widgets, HTML/CSS/AngularJS, Portal configuration).
Good understanding of ServiceNow architecture, ACLs, Update Sets, and CMDB.
Familiarity with Flow Designer/Workflow Editor.
Experience working in Agile/Scrum delivery environments.
Strong analytical, debugging, and problem-solving skills.
Good to Have
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist – ITSM/HRSD