ServiceNow Support Jobs in Mumbai - Pride Technologies India
ServiceNow Support
Pride Technologies India
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 09 Mar 21
Job Description
Job Description
Hi ,
Please go through the company and JD,let me know if you have any reference _' Leading banking domain ' for ' ServiceNow Support' role at Mumbai,Malad
Exp: 2-6 Years
Notice Period : 1 Month and below
Location :Chennai/Mumbai
Jd
Hi ,
Please go through the company and JD,let me know if you have any reference _' Leading banking domain ' for ' ServiceNow Support' role at Mumbai,Malad
Exp: 2-6 Years
Notice Period : 1 Month and below
Location :Chennai/Mumbai
Jd
- Provide L1 & L2 support on ServiceNow IRM & SecOps solutions
- Assist internal BNPP users, answer users questions, identify and report defects
- Performs routine maintenance to include performance monitoring and error identification/remediation
- Analyzing and resolving L1-L3 tickets on a daily basis
- Ticket creation and documentation, troubleshooting issues
- Manages Update Set creation and migration
- Schedules and verifies instance clones
- Leads ServiceNow upgrade planning and execution with the Change Manager
- Participation on handover meetings DEV OPS (part of release)
- Collaboration with the implementation team, Platform team, L3 & L4 support and other internal IT departments
- Good understanding of ServiceNow modules: Platform, Application/Integration, Event, ITSM, IRM, SecOps
- Databases understanding (MySQL knowledge preferred, Oracle SQL)
- XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP
- 2 years experience in L2, L3 support
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1141148
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Pride Technologies India
Jobs By Location
Mumbai
Ahmedabad
Kolkata
Bangalore
Hyderabad
Chennai
Pune
Noida
Gurgaon
Delhi
Others also searched for
Job & career videos Subscribe